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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Sheila Salyers

November 3, 2026

5 out of 5 rating by Sheila Salyers
"Rachel has been like a breath of fresh air in customer service. She was thorough, helped explain the coverage and was able to answer all of my questions. Glad to now say we have State Farm as our provider. I will recommend her to all my friends looking for insurance."
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gary curtis

November 2, 2026

5 out of 5 rating by gary curtis
"Rachel was very patient and understanding. She was great to work with."
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Lasya Edunuri

November 2, 2026

5 out of 5 rating by Lasya Edunuri
"I had such a great experience speaking with Rachel! She was very patient, took the time to gather all my details, and asked all the important questions to make sure everything was covered. She provided me with a quote that I was very happy with, and the entire process was smooth, easy, and stress-free. Rachel was professional, helpful, and attentive throughout the experience. Honestly, this has been my best experience so far! Highly recommend working with her!"
We responded:
"Thank you so much for your amazing review and recommendation! We're thrilled to hear that Rachel made your experience such a positive one. She truly cares about taking the time to understand each customer's needs and making sure they feel confident in their coverage decisions. Knowing that this was your best experience so far means so much to us! We appreciate you choosing our agency and look forward to being here for all your insurance needs!"
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Alex Bosket

October 30, 2026

5 out of 5 rating by Alex Bosket
"Rachel was super helpful, explained all the available options, and made sure I was making the best selections for my insurance!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Rachel took the time to explain your options and help you make confident decisions about your insurance coverage. We pride ourselves on making sure our customers feel informed and well taken care of. We truly appreciate your trust in our agency and look forward to serving you for years to come!"
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Adam

October 29, 2026

5 out of 5 rating by Adam
"Rachel was great answered all my questions and it was a great price"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Rachel was able to answer all your questions and help you find great coverage at a great price. We truly appreciate your trust in our agency and look forward to being here whenever you need us!"
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Thatboii. reik

October 28, 2026

5 out of 5 rating by Thatboii. reik
"Hello my name is Tyreik Boyd, i was transferred too State Farm customer service, Just got off the phone with Ms.Rachel. She was an amazing, sweet tone made it simple for me as well. Thanks too you Ms.Rachel safety/hold it down💐😎"
We responded:
"Thank you so much for the wonderful review, Tyreik! We’re thrilled to hear that Rachel made your experience simple and enjoyable. She truly has a gift for making our customers feel comfortable and taken care of! We appreciate your kind words and your trust in our State Farm agency. We'll be sure to share your shoutout with Rachel! 🌸😎"
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Zoee Lowrance

October 16, 2026

5 out of 5 rating by Zoee Lowrance
"Rachel was amazing! She was so helpful, sweet, and very informative!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Rachel provided such a helpful and informative experience. We’re lucky to have her on our team and truly appreciate your support!"
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Aleigh Bowser

October 15, 2026

5 out of 5 rating by Aleigh Bowser
"Rachel was absolutely wonderful to work with throughout my transition to State Farm! She made the entire process smooth and stress-free, helped me get all the information I needed, and was always happy to answer any questions I had. Her kindness, professionalism, and willingness to help made the experience such a positive one! I highly recommend State Farm – J Hubbard to anyone looking for auto insurance!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Rachel made your transition to State Farm smooth and stress-free. She truly cares about our customers, and we’re grateful you chose our agency for your insurance needs!"
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Katelynn T

October 8, 2026

5 out of 5 rating by Katelynn T
"Super helpful and amazing"
We responded:
"Thank you so much for the kind words! We’re happy to hear you had an amazing experience. We truly appreciate your support and look forward to helping you again!"
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Morgan Yelton

October 7, 2026

5 out of 5 rating by Morgan Yelton
"Rachel with State Farm has been very helpful. She helped me with my bundle of homeowners insurance and car insurance! She was helpful with explaining everything and was super nice and professional!"
We responded:
"We are so happy to hear that Rachel was able to take care of your insurance needs and made the process easy. Thank you for your business Morgan!"
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Willie Brady

October 5, 2026

5 out of 5 rating by Willie Brady
"Rachel and Marjorie are simply the absolute best, very professional, kn9ws exactly what questions to ask,I will continue with them until I die."
We responded:
"Thank you so much for the amazing review! Rachel and Marjorie truly care about providing knowledgeable, professional service, and we’re incredibly grateful for your trust and loyalty. We look forward to taking care of you for many years to come!"
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Johnathon Hoyle

September 30, 2026

5 out of 5 rating by Johnathon Hoyle
"Very nice lady helped me get what I needed took care of"
We responded:
"Thank you for the kind review! We’re so glad our team was able to help you get everything you needed and take care of you. We truly appreciate your business!"
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Starr Fullerton

September 28, 2026

5 out of 5 rating by Starr Fullerton
"Rachel helped me today and my experience with our phone call was outstanding. She was kind, funny and extremely helpful. She made an extremely stressful situation for me an easy task."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Rachel was able to make a stressful situation easier with her kindness, humor, and helpful service. We truly appreciate you trusting our team and are always here whenever you need us!"
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Kathleen Thompson

September 22, 2026

5 out of 5 rating by Kathleen Thompson
"Rachel was very sweet and informative and got me what I needed. Thanks"
We responded:
"Thank you so much for the kind review! We’re glad Rachel was able to provide the information and assistance you needed, and we truly appreciate you choosing our office."
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zionna

September 22, 2026

5 out of 5 rating by zionna
"Rachel helped me get my policy reinstated super easy and close to my past insurance rate. She was patient and relatable and I’m grateful for her service."
We responded:
"Thank you for sharing your experience! We’re so glad Rachel made getting your policy reinstated easy and stress-free while providing the patient, friendly service you deserve."
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Logan O'Neill

September 18, 2026

5 out of 5 rating by Logan O'Neill
"Perfectly straight forward and simple. J. Hubbard was the agent who assisted me and made the call enjoyable and stress free. I’ve never done any kind of renters insurance and he answered my questions perfectly."
We responded:
"Thank you so much for the kind review! I’m glad I could make getting renters insurance simple, stress-free, and even enjoyable. It was a pleasure answering your questions and helping you through the process. We truly appreciate you trusting J. Hubbard State Farm with your insurance needs!"
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pat jobe

September 10, 2026

5 out of 5 rating by pat jobe
"Awesome, great personal touch."
We responded:
"Thank you for your kind words Pat! We're delighted to hear you appreciated the personal touch and look forward to serving you again."
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Christine Richey

September 4, 2026

5 out of 5 rating by Christine Richey
"Marjorie Smith at J. Hubbard’s Statefarm Insurance office was such a huge help, she got our quote, and insurance binder all set up for us. She is knowledgeable, efficient, and professional. She is an asset to the Statefarm Insurance Company."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Marjorie made the process smooth and efficient while providing the knowledgeable, professional service we strive for at J. Hubbard State Farm."
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Joel Gelb

September 3, 2026

5 out of 5 rating by Joel Gelb
"Very quick to reply and quote me a new policy."
We responded:
"Thank you for the great review! We’re glad we could provide a quick response and make getting your new policy simple and easy."
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Tonya Whitaker

August 31, 2026

5 out of 5 rating by Tonya Whitaker
"Marjorie was such a huge help. She’s very knowledgeable! I highly recommend J. Hubbard State Farm !"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Marjorie was knowledgeable and helpful, and we truly appreciate you recommending J. Hubbard State Farm!"
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anthony borassi

August 26, 2026

5 out of 5 rating by anthony borassi
"I spoke with Rachel, she was extremely helpful and showed me ways I can save money. That's something I really appreciate . So I give five stars stop it ohll"
We responded:
"Thank you so much for the five-star review! We’re thrilled to hear that Rachel was helpful and able to find ways to help you save money. We truly appreciate your business and your kind words!"
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Rhonda Robinson

August 12, 2026

5 out of 5 rating by Rhonda Robinson
"I called about new homeowners insurance and spoke with Rachel. She very quickly and efficiently had a policy in place for me. She is a joy to work with. Would highly recommend!!!!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re delighted to hear Rachel made getting your new homeowners policy quick and easy while providing such a great experience."
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Kayla Ricks

August 10, 2026

5 out of 5 rating by Kayla Ricks
"Rachel is amazing she helped me with updating my renters policy and even accommodated me through email when my phone wasn’t working made the whole process go by soo smoothly 1000/10!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Rachel went above and beyond to accommodate you and made updating your renters policy such a smooth and easy experience.
"
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David A Brown

August 8, 2026

5 out of 5 rating by David A Brown
"Rachel was absolutely fantastic to work with very through and efficient in attentiveness."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Rachel provided such thorough, efficient, and attentive service throughout your experience."
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Valerie Tio

August 7, 2026

5 out of 5 rating by Valerie Tio
"I had to attain renters insurance that was a very smooth, quick process. Immediately after answering a few simple questions and getting a quote, Rachel Griffin called me promptly and warmly offered her help. She was very flexible as I had to reschedule this conversation to the next day to where she clearly answered any questions and offered me a multitude of options. She was very professional and helpful!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Rachel made the renters insurance process smooth and easy while providing the flexibility, professionalism, and helpful guidance you needed."